Urban Retreat at The York
About the property
Amenities
General
General
Bathrooms
Bedrooms
Dining and Living Area
Kitchen
Miscellaneous
Cleanliness and Safety
Reviews
Policies
Payment Policies
Payment in full is due upon booking.
We have a no-refund policy in the event of cancellation. However, at our discretion, refunds may be considered to the extent canceled dates can be filled at comparable rates. In such cases, a surcharge will apply.
Payment Methods
Paygate
Rules
Quiet Hours: Please observe quiet hours after 9 PM and be mindful of noise levels.
No Smoking: Smoking is strictly prohibited inside the property and in all common areas.
Respect the Neighbours: This is a residential property. Please respect our neighbours and avoid creating disturbances.
No Parties or Events: Parties and events are not allowed. Violations may result in eviction without a refund.
Rule Violations: Breaking house rules may incur additional fees. Severe breaches can lead to eviction without a refund.
Security System: The property uses electronic systems for security and access.
Loadshedding: Be aware that loadshedding (rolling blackouts) may occur due to a nationwide electricity challenge.
ID Requirement: A valid ID may be required once your booking is confirmed.
Noise Policy: Noise pollution is strictly prohibited. Please adhere to quiet hours.
Total Occupancy: The number of occupants must not exceed the quoted amount unless agreed upon in advance.
Trash Disposal: All trash and perishables must be disposed of before departure.
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